How it works, in full.

Getting started

1. Sign up with your email address and pick a workspace name. The name becomes your inbox and dashboard address.
2. Tell us what you’re sending, if you like: a line for “This email contains…” and one for “I’d like to see…”. Both are optional, and both help.
3. Send a sample: forward one or a few real examples of the mail you want handled, statements, receipts, confirmations, to your inbox address.
4. Consent to setup. With your permission, the sample is read once by AI to propose how to pull the details out of it and what your dashboard should show (see AI and your data).
5. Review, then publish. A person on our team checks the proposal against your samples before it goes live. Once it’s published, everything you send from then on is processed automatically.

You can watch real workspaces built exactly this way on the examples page, emails and all.

Your inbox address

Each workspace has one inbox. If your workspace is your-workspace, mail sent to inbox@your-workspace.justdealwithit.ca lands in it. The same inbox also answers at .ai, jdwi.ca and jdwi.ai, so these all reach the same place:

• inbox@your-workspace.justdealwithit.ca
• inbox@your-workspace.justdealwithit.ai
• inbox@your-workspace.jdwi.ca
• inbox@your-workspace.jdwi.ai

Your dashboard lives at https://your-workspace.justdealwithit.ca. Save your inbox address as a contact; it makes forwarding a two-tap job on a phone.

Who can send

Your inbox only accepts mail from allowed senders. Your own address is allowed from the start, and so is everyone you invite. Add more under Settings → Allowed senders, either a single address (alerts@yourbank.example) or a whole domain (yourbank.example, which also covers its subdomains).

An address on its own isn’t proof of who sent something, so mail must also pass the sender’s own email authentication (SPF or DMARC, which almost every bank, airline and shop sets up). Mail that isn’t from an allowed sender, or that fails authentication, is held and never processed.

Sending documents

Forward, send or CC anything to your inbox. The message itself counts, and so does every attachment: PDFs, CSV and JSON exports, HTML emails and plain text. Scanned PDFs, which are pictures of pages rather than text, can be read with OCR when your setup calls for it. Each one becomes a document you can find again, and once your setup is published, a row of structured data on your dashboard.

• Every message and attachment is scanned for malware before anything else happens to it.
• Sending the same file twice is fine: identical documents are recognised and kept once.
• Limits per message: 40 MB in total, 25 MB per attachment, and 50 attachments. An inbox accepts up to 1,000 messages an hour.

Forwarding automatically

The real time-saver is never forwarding by hand at all: set a rule in your own email so the mail you care about is copied to your inbox the moment it arrives. Forward only the senders you want handled, not your whole mailbox. Automatic forwarding keeps the original sender on each message, so add each of those senders under Allowed senders first.

Gmail

Gmail asks you to confirm a forwarding address before it will use it. It sends a confirmation code to that address, which here is your inbox, and we email the code straight to you.

1. In Gmail on a computer, open Settings (the gear) → See all settings → Forwarding and POP/IMAP.
2. Choose Add a forwarding address, enter inbox@your-workspace.justdealwithit.ca, and continue.
3. Within a minute or so we’ll email you, at your sign-in address, a notice with Gmail’s confirmation code. Enter that code back in the same Gmail settings page and choose Verify.
4. Leave “Forward a copy of incoming mail” off, so your whole mailbox isn’t sent. Use a filter instead: in Gmail’s search bar, open the search options, put the sender in From (for example alerts@yourbank.example), and choose Create filter.
5. Tick Forward it to, pick your inbox address, and choose Create filter. Repeat for each sender.

Gmail filters only forward mail that arrives after you create them. To bring in older messages, forward them by hand.

Outlook and Microsoft 365

1. In Outlook on the web, open Settings → Mail → Rules and choose Add new rule.
2. Add the condition From and enter the sender. Add the action Forward to and enter inbox@your-workspace.justdealwithit.ca.
3. Save the rule. Outlook doesn’t ask for a confirmation code.

Forward to sends the message on from you, which is already an allowed sender. Redirect to keeps the original sender instead, so add that sender to your allowed list if you use it. Work accounts on Microsoft 365 often block forwarding outside the organisation; if your rule never fires, ask whoever runs your email to allow it for your inbox address.

Other email services

Most services, including iCloud Mail, Fastmail and Proton Mail, have rules or filters with a forward action: set the condition to the sender, and the action to forward to inbox@your-workspace.justdealwithit.ca. Then add that sender to your allowed list.

Your dashboard

Sign in at your dashboard address with your email; we send you a one-time sign-in link, so there’s no password to remember. Your dashboard is read-only and shaped around your documents: totals, tables, charts and timelines built from the details pulled out of them, in a visual theme chosen to suit what you track.

Documents

Every original you’ve sent, filterable by folder, type and status, with what was extracted from each.

Search

Full-text search across every document.

Queue

Mail waiting to be processed, and why: still being set up, paused at your cap, or needing a look.

Usage

This period’s processing, and your monthly cap.

Changes

Requests to change your dashboard or extraction, and their status.

Settings

Your addresses, allowed senders, members, billing and account.

Asking for changes

Want another chart, a different column, a field that isn’t being picked up, or a different look? Ask in plain words. As the owner, you can email your inbox with a message that starts with #jdwi-instruction on its first line:

#jdwi-instruction
Add a chart of spending by month, and show the invoice number in the table.

The request appears under Changes. Nothing changes until you approve it there and our team has reviewed it. For changes to how details are extracted, you choose whether they apply to new mail only or to everything already received; reprocessing old mail shows you an estimate first.

Mail that only sounds like an instruction (“please change…”) without the marker is held for a person to look at rather than guessed at.

Sharing

Invite anyone to view your dashboard from Settings → Members. Viewers can see everything and change nothing, and there’s no per-seat fee. Each person you invite also becomes an allowed sender. One email address can own one workspace.

Usage and limits

You set a monthly processing cap under Usage. If you reach it, processing pauses; new mail is still received and stored safely, and it’s processed when the period resets or you raise the cap. Nothing is lost. Retries, failures and corrections are never charged.

AI and your data

AI (Claude, by Anthropic) is used only during setup and when you ask for a change: to read your sample and propose how to extract details and what to show. That step happens only with your consent, and it is the only time your content leaves Canada. Your everyday mail is never read by AI. It runs through the reviewed, fixed rules your setup produced, so the same document always gives the same result.

Your workspace is hosted in AWS Canada (Central).

Leaving

You can delete your workspace from Settings → Delete account. Deletion removes your documents and data; backups age out on their own schedule afterwards.

Questions this page doesn’t answer? Read the FAQ, or start a workspace and try it with one email.